Frequently Asked Questions
How long does shipping take?▼
Standard shipping within the continental US typically takes 3-5 business days. You will receive a tracking number via email as soon as your order departs our warehouse.
What is your return policy?▼
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, please contact our support team to initiate a free and easy return.
Which payment methods do you accept?▼
Lume accepts all major credit cards, including Visa, Mastercard, and American Express, as well as digital options like PayPal, Apple Pay, and Google Pay for your convenience.
Are your products safe for sensitive skin?▼
Yes, all Lume products are dermatologist-tested, paraben-free, and formulated with high-quality botanical ingredients to ensure they are gentle and effective for even the most sensitive skin types.
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Illuminate Your Style
Why Choose Us
Clean Beauty
Ethical formulas designed for your natural, healthy glow.
Vegan Ingredients
Plant-based luxury that is kind to your skin.
Fast Shipping
Reliable delivery of your favorite essentials right away.
What Our Customers Say
“The Vitamin C serum completely transformed my dull skin. I finally have that natural, dewy glow I wanted.”
“Lume's overnight mask is a game changer for hydration. I wake up with skin that feels incredibly soft.”
“Finally, a clean beauty brand that actually delivers results. The botanical cleanser is gentle yet effective for daily use.”
Reveal Your Most Radiant Skin Today
Experience the ultimate glow with our clean, dermatologist-approved beauty essentials for every skin type.